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Privacy Policy

When do we collect personal data about you?

When you make purchases in our store or online

When you subscribe to one of our newsletters or other services

When you take part in one of our events

We may use your information for the following purposes:

Send you marketing communications, which you have requested. These may include information about our products and services, events and activities.

Collecting personal data based on contracts

We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers. This includes the delivery of our products and events.

Collecting personal data based on legitimate interest

Primarily related to our sales and marketing purposes. We will keep you up to date with future products, events and activities you may be interested in. We will always inform individuals about their privacy rights and the purpose for collecting personal data.

What type of personal data is collected?

We collect name, phone number, title and email address, in addition to your contact information. We may also collect feedback, comments and questions received from you in service - related communication and activities, such as meetings, phone calls, documents, and emails. From our website we may collect IP - address and actions taken on the site.

If you upload videos or photos, add posts or comments, etc. on our social channels, the information can be read by anyone and used for purposes over which we or you have no control. Therefore, we are not responsible for any information you submit to the website or social channels.

How long do we keep your personal data?

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

Your rights to your personal data

You have the following rights with respect to your personal data:

The right to request a copy of your personal data that we hold about you.

The right to request that we correct your personal data if inaccurate or out of date.

The right to request you personal data is deleted when it is no longer necessary to retain such data.

The right to withdraw any consent to personal data processing at any time. For example, your consent to receive marketing communications:

Please note that you may still receive system messages and administrative communications from us, such as order confirmations, system messages and notifications about your account activities.

The right to request that we provide you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.

The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy of processing of your personal data.

The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

The use of cookies and beacons

We may use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.

This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

Do we share your date with anyone?

We DO NOT share, sell, rent, or trade your information with any third parties for reasons outside of operating our store. This means that your details may be shared with companies such as 'delivery services' as we need to provide them with your address to complete our service.

If required by law

We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.